Get help · UAE
Resources
If you suspect or have already been scammed, here's what to do — bank hotlines, official UAE reporting channels, and consumer-protection contacts.
If you have already made a payment or shared card details
Temporarily block your card via your banking app first, then call your bank's fraud hotline below for assistance.
- Open your banking app and freeze or temporarily block your card.
- Call your bank's fraud hotline (see list below) — most are 24/7.
- File a report with the police (see "Report the fraud" below).
- Keep screenshots, message threads, and transaction references — your bank and police will need them.
UAE bank hotlines
Top 5 UAE banks shown first. Tap to expand the full list of 43 or search for yours. Tap a number on mobile to dial. Numbers last reviewed 3 July 2026 — if one is out of date, tell us.
Report the fraud
Use the official UAE channel that fits your emirate or situation. You can use more than one.
- Call 800 2626
Aman — Abu Dhabi Police
Abu Dhabi Police 24/7 line for reporting fraud and suspicious activity
- Open ↗
Report to Dubai Police eCrime
File an official cybercrime report
- Open ↗
Report on TAMM Abu Dhabi
Abu Dhabi government services portal
- Open ↗
Sanadak
UAE financial ombudsman & consumer protection
- Open ↗
CBUAE Consumer Protection
Central Bank of UAE consumer protection portal
- Open ↗
Report spam SMS to TDRA
For the spam SMS itself (unsolicited marketing) — TDRA does not handle fraud losses; use the police channels above for those
Know your rights
What CBUAE rules say UAE banks must do for you on fraud refunds, complaints, data protection, and disclosure — plain-language summary with sources.
Read consumer-protection summary →Got something suspicious right now?
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